The Customer Service Team Behind Every Haas Door Order

Haas Door • November 13, 2026

Every Haas door starts with a conversation. Before a door is built, shipped, or installed, a dealer partner reaches out with a question about an order, a product, or a timeline. On the other end of that call is a member of our Customer Service team.


In October, we celebrated Customer Service Appreciation Week. The recognition was well deserved, and the gratitude behind it lasts far longer than one week on the calendar. Here’s a closer look at the team that supports our dealer partners every day.


Why Customer Service Matters to a Dealer-First Company

Haas Door sells through independent dealers and professional installers. That model works only when our dealer partners have the support they need to serve their own customers. If the dealer is not successful, we cannot be successful.


Our Customer Service Representatives are fully committed to that support. They guide dealers through every stage of working with Haas Door, from training on our order entry systems to answering product questions. They keep orders on track from the moment they’re placed until the door is delivered.


A Real Person Who Knows Your Business

For our team, customer service is about relationships. Senior Customer Service Representative Kylee Miller describes it best:


“I’m committed to assisting our independent dealers. I support them with training, answering daily questions, and building meaningful relationships based on value. At Haas Door, you’re not just a phone call randomly assigned to whoever happens to answer. You’re my customer, and I’ll do my best to assist you with any questions you have. If you just need to hear a friendly voice to help you with a problem, I’m here for you.”


That consistency makes a difference. Dealers work with people who know their history, their preferences, and the kinds of projects they take on. Questions get answered faster, and small issues get handled before they grow.


“Our team takes a lot of pride in the relationships we’ve built with our dealers,” said Robyn Siler, Customer Service Manager. “When a dealer calls us, they’re talking to someone who knows them and wants them to succeed. That’s the standard we hold ourselves to every day.”


Quality People, Quality Products

Our approach is simple. We hire quality people who are dedicated to producing quality products. Our customer service specialists carry that commitment through every order with continuous support, and they’re a big reason dealers and homeowners trust the Haas Door name.


Thank You

To the entire Customer Service team: thank you for the training sessions, the follow-up calls, the answers to tough questions, and the care you bring to every conversation. Our dealer partners notice, and so do we.

Interested in becoming a Haas Door dealer partner? Reach out to our team to learn more.

What's New at Haas Door?

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